Privacy Policy

AXLON AI ("AXLON," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform at axlon.ai (the "Service").

1. Information We Collect

Information You Provide

We collect information you provide directly, including: your name, email address, phone number, and company name when you create an account; listing details and images when you post equipment for sale; messages sent through our platform; and payment information when you subscribe to paid plans.

Information Collected Automatically

When you use our Service, we automatically collect: device and browser information, IP address, pages visited and time spent, search queries and filters used, and interactions with AI features (chat messages, voice calls).

Information from Third Parties

We may receive information from authentication providers (Google, email) when you sign in, and from payment processors when you make transactions.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Connect buyers with sellers and facilitate communications
• Power AI features including sales assistants and voice agents
• Send you updates, marketing communications, and support messages
• Monitor and analyze usage trends to improve the platform
• Detect, prevent, and address fraud and security issues

3. AI Features & Data

Our AI sales assistants and voice agents process conversation data to provide responses. Conversations may be reviewed to improve AI quality. We do not sell conversation data to third parties. You can request deletion of your AI conversation history at any time.

4. Information Sharing

We may share your information with:

• Other users: Your public profile, listings, and storefront information are visible to other users
• Service providers: Third-party companies that help us operate the platform (hosting, analytics, payment processing)
• Legal requirements: When required by law, subpoena, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We use industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure database storage with Supabase row-level security, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications
• Request information about data sharing

7. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@axlon.ai or visit our contact page.